We value your privacy and are committed to safeguarding your personal data. This privacy policy outlines how we collect, use, disclose, and protect your information. By using our products, services, and website, you consent to the practices described in this policy.
1. Who We Are
UXReel, registered at Quebec, Canada, with registration number CA8816654260, is responsible for processing your personal data. If you have any questions or concerns about your data, feel free to contact us:
- By email: privacy@uxreel.com
- By telephone: +1 (310) 990-7306
2. Data We Collect
Depending on your interaction with us, we may collect various types of personal data:
- Website Visitors: We collect electronic identification data (e.g., IP address, browser type), information about your website usage, and data from cookies (see title 7).
- Clients and Business Partners: We process identification and contact details, contact history, and data necessary for our products and services.
- Event Visitors: We collect identification, contact, and location details, as well as images and recordings from events.
- Service Participants: We process identification, contact details, interview content, and other relevant information for our services.
- Job Applicants: We process identification, contact details, biographical information, work-related data, personality profiles, and images for job applications.
3. Purpose and Legal Basis
We process your data for specific purposes and legal grounds:
- Consent: We process data based on your consent, which you can withdraw at any time.
- Contractual Obligations: We process data to fulfill contractual agreements with clients, partners, and service participants.
- Legal Obligations: We process data to comply with legal requirements, such as accounting regulations.
- Legitimate Interests: We process data for our legitimate interests, ensuring your privacy and rights are protected.
4. Storage location & security of your data
We mainly store your data on externally hosted IT systems. We partly outsource the storage of your data to specialised third parties. These external service providers act as “processors” on our behalf.
We and our processors have taken the necessary physical and appropriate technical and organizational (precautionary) measures in order to secure your personal data against any form of unlawful processing.
5. Data Sharing
We are committed to safeguarding your data and will not share it with external parties for commercial purposes unless you give us your consent. However, we may share your data with third parties if legal requirements compel us to do so, if it aligns with the original purposes of data collection, or if it’s essential for delivering our digital products and services as a studio.
In accordance with Section 4, we have enlisted the services of external operational partners, referred to as “processors,” to aid our business activities. These processors carry out specific data processing tasks on our behalf. We will only disclose your data to these processors when it is necessary to fulfill the intended purposes of its collection. Importantly, these processors are restricted from utilizing your data for any other objectives and are contractually obligated to maintain the confidentiality of your information. To ensure these commitments, we have established formal “data processing agreements” with these entities.
It’s possible that your data might undergo processing outside of the European Economic Area (EEA). However, such transfers will only occur to countries outside the EEA that the European Commission has determined to offer an adequate level of data protection. Alternatively, appropriate measures will be implemented to ensure legal processing of your data in these foreign jurisdictions.
6. How long do we store your data?
Criativedoes not store your data for longer than is necessary in order to achieve the purpose for which the data has been collected or processed.
Sometimes specific legislation will require us to retain the data for a certain time period. In The Pocket will always comply with conditions for retention or storage of data imposed by specific legislation.
7. Use of Cookies
We use certain cookies and possibly social media plug-ins on our website. Some of them are essential to make our website work, others serve to give you a better, faster and safer user experience.
Cookies are small pieces of data that are stored on your computer or mobile device via your browser. For more information on how we use cookies and how you can manage them, please visit our website where you can change your preferences.
8. Your Rights
You have several rights regarding your data:
- Access and Copy: Obtain a copy of your data.
- Rectification: Correct inaccurate data.
- Erasure: Request the deletion of your data.
- Restriction of Processing: Temporarily halt data processing.
- Object: Object to processing based on legitimate interests.
- Data Portability: Receive your data in a machine-readable format.
9. Exercising Your Rights
To exercise your rights, contact us via the provided contact details. We’ll verify your identity before processing your request. We aim to respond within 4 weeks for simple requests and 3 months for complex ones.
10. What are your options for filing a complaint?
Despite all of our efforts to protect your privacy and to comply with the relevant legislation, it is possible that you may not agree with the way in which In The Pocket processes your personal data.
Naturally, in that case you may always contact us, but you also have other possibilities for filing a complaint. In first instance, we hereby repeat how we you can reach us:
- By email: privacy@uxreel.com
- By telephone: +1 (310) 990-7306
11. Amendments
We reserve the right to unilaterally modify our Privacy Statement at any time. Each amended version will always be available on the Website and will apply immediately from the moment of publication. The date on which our Privacy Statement was last modified, can be found hereunder.
Last modified on: December 30, 2023
